Articles

 Why when I add something to cPanel, then go to check and it's not there?

Login to your cPanel account and look at the left-hand menu. It will list the account stats, what...

 WHM Support Center

You can submit a support request to the cPanel customer service team through the support center....

 WHM Shopping Cart Reset

This feature will allow you to reset a client's shopping cart if it is not functioning properly....

 WHM Modify Suspended Account Page

In WHM, you can set up a custom suspended page when you suspend your own clients. To do this...

 WHM Modify an Account

The Modify an Account function in WHM can be used to update a cPanel account which you previously...

 WHM Generate a SSL Certificate and Signing Request

This tool will allow you to create a CSR. We prefer you use the online form to accomplish this:...

 WHM Contact Emails

WHM and cPanel notices are sent using the email address specified through the system. These are...

 What is WHM (Web Host Manager)?

Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end...

 What is a package?

A package is a collection of preset specifications which define what a user or domain may have...

 Viewing your Parked Domain Names in WHM

You can easily keep track of all the domain names that are parked on your server in WHM. This...

 Viewing Suspended Accounts in WHM

To view a listing of all the suspended accounts in WHM, where you can optionally choose to...

 Viewing all Your Hosting Accounts in WHM

Access WHM WHM can be accessed by entering any of the URLs listed below in your browser's...

 Viewing all Subdomains inside WHM

WHM allows you to view a listing of all the subdomains contained throughout the accounts hosted...

 Unpark a Domain Name inside of WHM

How to UnPark a Parked Domain 1. Log into WHM. 2. Go to the Account Information section. 3....

 The difference between WHM and cPanel

The Web Host Manager (WHM) is the account management panel that allows the hosting provider to...

 Suspending/Unsuspending Accounts

With WHM, you have the ability to suspend and unsuspend cPanel accounts. This capability allows...

 Sorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster) - WHM

When trying to add a new domain in WHM, you may get an error like the one listed below: Account...

 Skeleton Directory

In WHM, this page tells you the location of the folder where you can place files for your...

 Setup Remote Access Key

A Remote Access Key is used for automatic account creation scripts, external billing software,...

 One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.

Ensure you have first upgraded the site to a package that suits its needs by doing the following....

 Manage DNS Zones

You can manage DNS zones under DNS Functions in WHM. This area is for advanced users only; so...

 Increase Reseller's Client's Disk Space (aka Quota)

Increase Quota by User/Domain To increase your client's disk space: 1. Log in to WHM. 2....

 I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?

I edited a hosting package. Why aren't my sites showing up with the new stats? Whenever you...

 I cannot change packages anymore, resources over allocated

When a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...

 How to reset a reseller's client's password

Go to WHM and click Password Modification (under Account Functions). Select the account domain...

 How to limit which icons appear in cPanel via Feature Manager

The feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...

 How to Check Service Status and Server Information in WHM

View the Services Currently Running on the Server 1. Login to WHM. 2. Click on the Server...

 How to Change WHM Password

If you have lost or forgotten your WHM password or if you just wish to change it, you can do so...

 How to Adjust Disk Space Quotas in WHM

The disk space quota is the total amount of hard drive space allocated on the server for an...

 How to Adjust Bandwidth Quotas in WHM

The bandwidth quota is the total amount of traffic to and from the server allowed every month for...

 How Do I Create a cPanel Account?

Before you can create a new account, you must create a package in WHM. Once the package is...

 How do I choose what cPanel themes are available to my clients?

In WHM, you can choose which themes are available to your clients. To manage available cPanel...

 Error: Your hostname could not be resolved to an IP address

If the DNS for your hostname is not set up correctly, you may receive an email saying something...

 Edit Reseller DNS Zone Template

This feature of WHM allows you to apply a set of default DNS records every time you create a new...

 Changing the Suspended Accounts Page

The suspension page can be the page that is displayed when an account is suspended for whatever...

 Changed Package, but customer's new settings are not showing up

Editing a hosting package may not edit the sites that are already on the package. To get your...

 Branding

This feature allows reseller and dedicated owners to brand your cPanel. This means you can create...

 About Reseller WHM

We provide all resellers with a limited WHM. These limits help us control what actions the...

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